Social Media Policy

Social media is used by Moneysurfers Sagl for promotional purposes and to enable constructive discussion between users on economic and financial matters. Moneysurfers Sagl publishes content (news, photos, videos, links, etc.) on social networks relating to its activities and topics of current interest and/or general interest to the sector.

Please note that the presence of advertising space alongside the content published on the social network pages used by Moneysurfers Sagl is not under its control but is managed independently by the social networks themselves.

What are the rules of conversation that must be adopted on social networks?

Moneysurfers Sagl invites its users to engage in polite, relevant, and respectful conversation.

There is no prior moderation on social media channels: everyone is free to express their opinion, provided they follow the rules of good manners and respect for others.

User comments and posts represent the opinions of individuals, and Moneysurfers Sagl cannot be held responsible for what is posted on its channels by third parties.

Comments and posts that violate the conditions set out in this document will be removed without prior notice.

Insults, profanity, threats, or behavior that undermines the dignity of individuals and the decorum of institutions, the rights of minorities and minors, and the principles of freedom and equality will not be tolerated. These guidelines comply with the principles known as “netiquette,” which every member of an online community should already know and respect.

In particular, the following will be removed:
- content that promotes, encourages, or perpetuates discrimination based on gender, race, language, religion, political opinions, beliefs, age, marital status, status in relation to public assistance, nationality, physical or mental disability, or sexual orientation;
- sexual content or links to sexual content;
- spam, advertising messages, and promotions of personal activities (blogs, private websites, etc.) will be immediately removed and, if necessary, a report will be forwarded to the social network administrators;
- conducting or encouraging illegal activities;
- information that may compromise personal safety or public systems;
- content that violates the interests of a legal entity or third parties;
- comments or posts that contain sensitive data in violation of the Privacy Law;
- repeated posts;
- gratuitously controversial behavior, especially if repeated (so-called trolling or flame)
- promotion of products, services, or political organizations;
- fundraising promotions.
- any other content that, at the sole discretion of Moneysurfers Sagl, may cause damage or prejudice, even preventively or prognostically.

Comments and content of the following types are also discouraged and subject to moderation:
- off topic: comments not relevant to a particular published topic;
- reports of poor service: suggestions and complaints can be sent by email to Moneysurfers Sagl;
- comments and posts written in offensive language, intended to disrupt the discussion or offend those who manage and moderate social media channels.

Users who interact on the social networks used by Moneysurfers Sagl are required to identify themselves with their first and last names; the use of anonymous nicknames is not permitted. In the latter case, the administrators will assess whether there are valid reasons for maintaining anonymity within the discussion; if there are no such reasons, anonymous posts and/or comments will be removed.

For those who repeatedly violate these conditions or those contained in the policies of the tools adopted, we reserve the right to ban or block them to prevent further interventions and to report the user to the platform managers and, if necessary, to the relevant law enforcement authorities.

With regard to privacy, it should be noted that the processing of users' personal data complies with the policies in use on the platforms used.
Data shared by users through private messages sent directly to our channels will be processed in accordance with Swiss law.

When Moneysurfers Sagl uses third-party multimedia content, it complies with the terms of use indicated.